Information We Collect
We receive and store any information that you enter on our Website or give us in any other way. This information may include personal, business, and non-personal information. The personal information that we may collect includes your name, mailing address, phone number, email address, and credit card information. Entry of a credit card is not required of users who sign up for the free account. The business information that we may collect includes the documents, messages, and other transactional information that you enter, store, or otherwise provide on our Website. This information may include contact information regarding third parties who are invited by our users to participate in their transactions. The non-personal information that we may collect includes your browser type, ISP, operating system and IP address. This non-personal information is not used by us to personally identify you and is not readily usable for that purpose.
We collect the email addresses of those who communicate with us via email. We may use analytic and reporting technologies to record non-personal information, including click patterns and the dates and times that the Website is accessed by you. We may contract with a third party to help us manage, monitor, and optimize our Website and measure the effectiveness of our Website. We may use web beacons and cookies (described below) for this purpose.
Information that is provided by users during registration, or in response to feedback or survey requests is also collected. In addition, if you communicate with us regarding the Website, a specific transaction, or any of our services, we may collect any information that you provide to use during the course of our communication.
Privacy of Information and Data Security
We will not disclose any personal or business information, property information, documents, contacts, messages, or any related transaction information to any third party for marketing or data mining purposes. Likewise, we will not sell, trade, or rent any personal information, business information, transaction information, or the contact information of others that you share on the Website, nor will we compile, without your express permission, any personal information that could be used to identify you. Certain software and hardware vendors that provide direct critical services for the Website may have, on occasion, access to some of your information, including personal and business, to the extent necessary to provide services, trouble shooting, or improvements to the Website.
We allow users to input and store contact information regarding third parties who are invited by our users to participate in their transactions through the Website. We do not use this information for any purpose other than to send important site-related notifications and transaction-related reminders during the transaction. We do not share, sell, or disseminate this information to any third party.
How We Protect Your Information
Protecting the security of your information is very important to us. We follow generally accepted industry standards to protect information submitted to us, both during transmission and after we have received it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, although we strive to use commercially acceptable means to protect your information, we do not guarantee absolute security. We are not responsible for the unauthorized acts of others and we assume no liability for any disclosure of information due to errors in transmission, unauthorized third party access (such as through hacking) or other acts of third parties, or act or omissions beyond our reasonable control.
Our Use of Information for Internal Purposes
We will use your information to maintain and service your account, provide better customer service, and to advise you about changes in our services or policies.
We, or our authorized agents, representatives, vendors, or suppliers, may use information that you provide to us to the extent necessary to provide technical support, respond to your requests, provide customization, improve the Website, or otherwise enhance your experience as a user of the Website. We may compile and provide for our own internal purposes general statistical information about our users, their traffic patterns, and related site information as a group. This general statistical information may be used by our staff to analyze and evaluate the effectiveness of programs, user preferences, usage patterns, and feedback in order to make improvements to the present and future versions of the Website.
Our Disclosure of Information to Third Parties
We will disclose or release your information when we, in good faith, believe that such disclosure or release is reasonably necessary to (i) comply with the law (such as, to comply with a subpoena or a court order), (ii) investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or violations of the Terms of Service, (iii) enforce the terms of any of our user agreements or contractual commitments with you, or (iv) protect the rights, property, and safety of the Website or other users of the Website.
We may contract with third party contractors to help us manage, monitor, or optimize our Website and the services and products we offer. We also may use third party contractors to help us measure the effectiveness of our advertising and communications. We will enter into confidentiality and non-disclosure agreements with all third parties that have access to your information which will prohibit them from using or disclosing your information other than for the purpose of providing services to us. We intend to take commercially reasonable steps to enforce such confidentiality and non-disclosure agreements if and when we become aware of any violation.
We also may disclose non-personal information, in aggregate form, to potential strategic partners, advertisers, investors, customers, and others. You may not opt-out of the sharing of this information.
You play an important role in protecting your information. Log in information and passwords are standard security measures provided to give you and others whom you authorize access to your account and information. Your log in information and password are stored in our physically and electronically secure servers, making this information inaccessible to unauthorized persons. It is important for you to protect against unauthorized access to your log in information and password, as well as to your computer. Please make sure you sign off and exit the Website when finished using a shared computer.
Also, please use caution if you choose to exchange information with other users on the Website, as well as by email, electronic media, and print media. You should closely protect your use of the Website, your log in information and password as well as any printed materials that you obtain from the Website in order to prevent unauthorized access to personal information.